After placing your order with Vibe Beauty Products, you’ll receive an order confirmation outlining the available payment methods.
We accept the following:
Orders are typically dispatched within 2-4 working days after payment has been received.
Important: International payments may take 2-3 days to reflect in our account. Kindly consider this timeframe before reaching out to us regarding payment status.
While we don’t send payment receipt confirmations, you will receive an email with your shipment and tracking details once your order has been dispatched.
At Vibe Beauty Products, we want you to love your purchase! If you’re not completely satisfied, you may return unused and unopened items within 14 days of delivery for a refund or exchange. Please ensure products are in their original packaging and condition.
Due to hygiene reasons, we cannot accept returns on opened or used make-up items unless they are faulty.
To initiate a return, contact our customer service team with your order details. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds will be processed within 7 working days of receiving the returned items.
We aim to dispatch all orders within 2-4 working days after payment is received. Delivery times may vary depending on your location, with international shipping taking longer.
Shipping costs are calculated at checkout based on your address and chosen delivery method. Please ensure your shipping details are accurate to avoid delays.
Once your order is dispatched, you’ll receive a confirmation email with tracking information to monitor your delivery.
For international orders, customs fees or import duties may apply and are the responsibility of the customer.
At Vibe Beauty Products, quality and safety are our top priorities. We are committed to providing high-quality make-up products that meet rigorous safety standards. All our products are carefully formulated, tested, and manufactured to ensure they are safe, effective, and cruelty-free.
We adhere to strict industry regulations and use only approved ingredients to guarantee the safety of our customers. Your trust is important to us, and we strive to deliver products you can use with confidence.
To ensure the longevity and quality of your Vibe Beauty Products, we recommend storing them in a cool, dry place away from direct sunlight and heat. Always keep lids and packaging securely closed to prevent contamination.
For best results, use clean brushes or applicators and avoid sharing products to maintain hygiene. Please refer to the product packaging for specific care instructions and expiry dates.
Proper care ensures your products remain safe, effective, and ready to use!
We accept bank transfers, card payments, Bitcoin and other cryptocurrencies, and Zelle (for USA customers). Full payment details will be provided at checkout.
Orders are typically processed and dispatched within 2-4 working days after payment is received. Delivery times vary depending on your location.
Yes, unused and unopened items can be returned within 14 days of delivery. Unfortunately, we cannot accept returns on opened or used make-up products unless they are faulty.
Yes, we offer international shipping. Please note that customs fees or import duties may apply and are the responsibility of the customer.
Absolutely! All Vibe Beauty Products are cruelty-free and made with your safety and quality in mind.
Once your order has been dispatched, you will receive a confirmation email with tracking details. You can use the tracking number provided to monitor the progress of your delivery. If you have any further questions about your order status, feel free to contact our customer service team for assistance.