Privacy Policy

Who we are

Vibe Beauty Products (“we”, “our”, “us”) operates the website https://vibebeautyproducts.co.uk. We are committed to protecting and respecting your privacy and ensuring your personal data is handled securely and responsibly.

What Data We Collect

We may collect and process the following types of personal data:

• Name and contact details (such as email address and phone number)
• Billing and shipping addresses
• Payment information (processed securely via third-party providers)
• Order history and purchase details
• Technical data such as IP address, browser type, and device information
• Any information you provide when contacting us or leaving comments

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string (hash) created from your email address may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture (if applicable) may be visible to the public alongside your comment.

Cookies

We use cookies to enhance your browsing experience and improve our website.

• If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These last for one year.
• A temporary cookie is set when visiting the login page to check if your browser accepts cookies.
• Login cookies last for two days, or up to two weeks if “Remember Me” is selected.
• Screen preference cookies last for one year.
• Additional cookies may be used for site functionality, analytics, and performance improvements.

You can control or disable cookies through your browser settings.

Embedded content from other websites

Pages on this site may include embedded content (such as videos or images). Embedded content behaves as if you visited the external website directly.

These third-party sites may collect data about you, use cookies, and track your interaction with their content. We do not control these websites and recommend reviewing their privacy policies.

How We Use Your Data

We use your personal data to:

• Process and deliver your orders
• Communicate with you regarding your purchases or enquiries
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations

Who we share your data with

We only share your data when necessary and with trusted third parties, including:

• Payment providers to securely process transactions
• Shipping and delivery companies to fulfil your orders
• IT and website service providers who support our business operations
• Legal or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.

How long we retain your data

We retain your personal data only as long as necessary:

• Order and transaction data may be kept for legal and accounting purposes
• Comments and their metadata may be retained indefinitely
• Account information is stored until you request deletion

Your rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

Where your data is stored

Your data may be processed and stored within the UK or European Economic Area (EEA). Where necessary, we ensure appropriate safeguards are in place to protect your data.